Getting Started

Q: How do I create a new account?

Q: Can I chat with matches for free?

Q: How do points work? How do I earn free points?

Q: How do I verify my profile?

Q: What is blocking and how does it work?

Q: How does Huka process my location?

Profile Guide

Q: How do I get more matches?

Q: How do I upload the best photos of myself?

Q: Where do I set my preferences, like age range and distance?

Q: How do I grant access to my location?

Q: How do I delete photos from my profile?

Q: How do I deactivate or reactivate my account?

Troubleshooting

Q: Why do I fail to get my photo verified?

Q: I can't log in / I forgot my password.

Q: Why is my photo removed or reordered?

Q: Why did I get blocked?

Q: The profiles I see are far away, why?

Q: How do I report someone?