Privacy Policy

1. Who we are

Huka ("we", "us") operates the Huka dating app and the huka.co.zw website in Zimbabwe. This policy explains what we collect, why, and the choices you have. Questions? Email support@huka.co.zw.

2. What we collect

Things you give us

• Profile details — username, name, date of birth, gender, photos, bio, interests and preferences you choose to share.
• Verification details — your national ID information, used only to confirm you're a real adult. Verification data is stored separately from your public profile and is never shown to other users.
• Messages — chats you send on Huka, so we can deliver them and act on reports.

Things collected automatically

• Location — your approximate area, so we can show you people nearby. You control your visibility and distance settings.
• Activity — likes, connections, profile views and boosts, which power the features you use.
• Device data — device identifiers and push tokens so notifications reach you.

3. How we use it

• Showing your profile to people nearby (that's the whole point).
• Verifying you're 16+ and real.
• Delivering messages, likes and notifications.
• Processing purchases (points, likes, boosts) via our payment partner.
• Keeping the community safe, reviewing reports, enforcing blocks.
• Improving Huka with aggregate, de-identified usage insights.

We do not sell your personal data. Full stop.

4. What other users see

Your public profile, username, age, photos, bio, general area and similar details you add. Your exact location, contact details, ID information and date of birth are never shown to other users.

5. Payments

Purchases are processed by Paynow, our Zimbabwean payment partner. We receive confirmation of your payment but never see or store your full payment credentials.

6. Blocking, reporting & safety

When you block someone, they can no longer see or contact you. When you report someone, we review the report and the relevant content. Reports are kept confidential.

7. Deleting your account

You can delete your account any time from Settings. Your profile is deactivated immediately and permanently deleted after a 30-day grace period (come back within 30 days and it's like you never left). After that, your profile, photos, messages and activity are erased. Payment records are retained in anonymized form where the law requires, and reports are anonymized rather than deleted so our safety decisions stay accountable.

8. How long we keep things

As long as your account is active, plus the 30-day grace period above. Some records (e.g. payment and safety records) are kept longer where legally required, in anonymized form wherever possible.

9. Security

Your data is stored with reputable cloud providers, encrypted in transit, and access inside Huka is limited to what each system needs. Sensitive verification data is isolated from your public profile.

10. Your choices

• Edit your profile and preferences at any time.
• Control who sees you with visibility and distance settings.
• Turn notifications off in the app or your device settings.
• Request a copy of your data, or deletion, via support.

11. Age

Huka is strictly for adults 16 and over. We verify age and remove underage accounts.

12. Changes

If we change this policy in a meaningful way, we'll tell you in the app before the change takes effect.